Mercury Central Hotel Hanoi

Mercury Central Hotel Hanoi

Address: 32 Hang Trong, Hoan Kiem, Hanoi, Vietnam

Description

Mercury Central Hotel Hanoi is a modern and vibrant hotel located in the heart of Hanoi's historic Hoan Kiem district. The hotel offers a perfect blend of comfort and convenience, making it an ideal choice for both business and leisure travelers. With its strategic location, guests can easily explore the nearby attractions, including the iconic Hoan Kiem Lake, the bustling Old Quarter, and a variety of restaurants and shops.

Facilities

Mercury Central Hotel Hanoi boasts an impressive array of facilities to ensure a comfortable stay:

• Free WiFi: Available throughout the hotel.
• Airport shuttle: Convenient transportation service available at an additional charge.
• Family rooms: Spacious accommodations suitable for families.
• Spa and wellness center: Relax and rejuvenate with various treatments available.
• Non-smoking rooms: Ensuring a comfortable environment for all guests.
• 24-hour front desk: Assistance available anytime during your stay.
• Room service: Enjoy meals and snacks in the comfort of your room.
• Breakfast: A delicious breakfast is available to start your day right.

Room Features

The hotel offers a variety of room features to enhance your stay:

• Private bathroom: Equipped with free toiletries, bathrobes, and a hairdryer.
• Living area: Includes a seating area and a desk for your convenience.
• Media & technology: Flat-screen TV, cable channels, and a telephone.
• Kitchen amenities: Electric kettle and minibar for your refreshment.

Reception Services

Mercury Central Hotel Hanoi offers a range of reception services to cater to guests’ needs:

• ATM/cash machine on site
• Luggage storage
• Tour desk
• Currency exchange
• Express check-in/check-out

Cleaning Services

The hotel provides various cleaning services to maintain your comfort:

• Trouser press
• Ironing service
• Dry cleaning
• Laundry service

Business Facilities

For business travelers, the hotel includes:

• Fax/photocopying services

General Information

• Languages spoken: English and Vietnamese.
• Air conditioning: Ensures comfort in all rooms.
• Wake-up service: Available upon request.
• Hardwood or parquet floors: Providing a touch of elegance.

Policies

Check-in and Check-out

• Check-in: From 14:00
• Check-out: Until 12:00

Cancellation/Prepayment

Cancellation and prepayment policies vary according to accommodation type. Please check the specific conditions for your selected option.

Children and Beds

Children of any age are welcome. Please provide the number of children in your group and their ages to see correct prices and occupancy information.

• 0 - 6 years: Cot upon request, free of charge.
• 7+ years: Extra bed upon request, VND 300,000 per person, per night.

Pets

Pets are not allowed in the hotel.

Accepted Payment Methods

The hotel accepts cash payments.

Frequently Asked Questions

1. Is there parking available at Mercury Central Hotel Hanoi?

No, the hotel does not offer parking facilities.

2. Are there any dining options available at the hotel?

Yes, the hotel offers room service and special diet menus upon request.

3. Can I request an airport shuttle service?

Yes, an airport shuttle service is available at an additional charge.

4. What are the check-in and check-out times?

Check-in is from 14:00 and check-out is until 12:00.

5. Are children allowed to stay at the hotel?

Yes, children of any age are welcome at Mercury Central Hotel Hanoi.

With its excellent facilities, prime location, and commitment to guest satisfaction, Mercury Central Hotel Hanoi is the perfect choice for your stay in Vietnam's capital city.